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Capital View Management Services
A city skyline across calm water at dusk

Facilities and property management

Where you live, looked after.

One dedicated team caring for your building every day, so it always feels like home.

One accountable team

Cleaning, maintenance, concierge, technical systems and contractors, run as one operation with one point of contact.

Preventative, not reactive

Every significant asset is known, inspected and serviced on schedule, so problems are fixed before they fail.

Always someone on hand

Concierge and maintenance staff give the property continuous cover, day and night.

Transparent and traceable

Every request is logged, tracked to completion and reported, so clients can always see what has been done.

Services

One team for the whole property

Six disciplines, run as a single operation. One team holds responsibility for the day-to-day care of residential, commercial and mixed-use properties, and reports on the result.

Cleaning

Scheduled cleaning that keeps every shared space presentable, every day.

  • Daily care of entrances, lobbies, lifts and high-traffic areas
  • Regular detailed cleaning of corridors, stairs and glazing
  • Periodic deep cleaning, machine scrubbing and pressure washing
  • Modern mechanised equipment for consistent results

Maintenance

A skilled in-house team that keeps buildings in good working order.

  • Plumbing, electrical, lighting, doors, locks and painting
  • Leak investigation and drainage checks
  • A named maintenance lead for each zone of a property
  • First response in emergencies

Concierge

A friendly, professional presence for residents, visitors and occupiers.

  • Help for residents and visitors
  • Coordination of deliveries and contractor access
  • Reporting issues and logging incidents
  • Continuous day-and-night cover

Technical and asset management

Planned care for the systems a building depends on.

  • Pump rooms and plant rooms
  • Heat pumps and air-conditioning
  • Fire systems, access control, gates and barriers
  • A full asset register with a service schedule for every item

Public spaces, car parks and amenities

Management and upkeep of shared spaces.

  • Piazzas, walkways, seating, planters and signage
  • Garages, car parks and loading areas
  • Paving, lighting, railings and safety repairs
  • Care of residents' amenities such as pools

Contractor management

We source, manage and verify the specialists a property needs.

  • Vetted contractors for lifts, fire, HVAC and other regulated systems
  • Checks on insurance, licences and qualifications
  • Competitive quotations for significant works
  • Work verified before any invoice is approved

How we work

Preventative care, tracked end to end

The service runs on routines rather than reminders: everything is scheduled, recorded and reported.

From request to resolution

Every issue follows the same tracked path, with photographs taken before and after wherever possible.

  1. You report it
  2. We log it
  3. We assign it
  4. We fix it
  5. We check it
  6. We report back

Planned preventative maintenance

Inspections and servicing follow a fixed programme.

  • Daily · operational checks
  • Weekly · building inspections
  • Monthly · formal plant and site inspections
  • Quarterly · specialist servicing
  • Six-monthly · major equipment checks
  • Annually · full servicing and certification

Clear priorities

Each request is given one of four priority levels.

Priority levels used for requests
Priority Meaning
Emergency An immediate risk to safety, property or a critical system
Urgent Needs a rapid response
Routine A normal maintenance issue
Planned Included in scheduled works

About us

Property care as a managed service

Capital View was created to give high-standard properties the care they deserve. Each property we manage is led by a dedicated Facilities Manager, supported by assistant managers and by supervisors for maintenance and concierge. Behind them is a trained on-site team of cleaners, maintenance technicians and concierge staff.

We report regularly to owners and stakeholders on the work completed, open requests, the condition of the property and upcoming planned works. You always know what is happening at your property, and who is responsible for it.

Our values

  • Accountability
  • Prevention
  • Transparency
  • Care
A well-kept shared lobby in a managed building
Shared spaces, kept to a standard

Contact

Let’s talk about your property.

Tell us about your building or estate, and we’ll arrange a consultation to discuss how Capital View can help.

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